Talking Nice: How to Be More Trusted at Work

In This Episode

In this engaging conversation, Minda Harts shares her journey as an author and workplace trust expert, discussing the importance of being heard, redefining success beyond social media metrics, and the impact of vulnerability in communication. She explores the complexities of identity and audience perception, the weight of representation, and the central theme of trust in the workplace. Minda introduces her concept of the seven trust languages and reflects on the role of AI in communication. The discussion culminates in her insights on feedback, personal growth, and her passion for filmmaking.

Key Takeaways

• The pandemic was a turning point for being heard.
• Success should be defined by impact, not numbers.
• Vulnerability makes hard topics relatable.
• Writing should engage a diverse audience.
• Representation carries a weight of responsibility.
• Trust is essential for workplace dynamics.
• Communication must enhance trust, not erode it.
• Feedback is crucial for personal growth.
• Your voice is your biggest asset.
• Filmmaking is a passion that complements writing.

What We Cover

• 00:59The Journey to Being Heard and Trusted
• 02:37Recognizing Success During the Pandemic
• 03:51Managing Social Media Metrics and Success
• 05:06Prioritizing Impactful Engagement and Mentorship
• 07:29The Impact of Vulnerability and Relatability in Work
• 08:30Personality Traits: Offendability and Awkwardness
• 10:48Perceptions, Race, and Intention in Communication
• 12:42Audience Diversity and Inclusive Storytelling
• 14:38The Weight of Representing Marginalized Groups
• 16:20Trust as a Central Theme an All Work
• 18:16Unique Perspective an Trust and Trust Erosion
• 20:12The Seven Trust Languages Framework
• 21:10Transparency and Follow-Through in Building Trust
• 22:28Effective Communication and AI Tools
• 26:02The Future of Work and Trust-Centered Leadership
• 32:11The Power of Voice and Early Career Lessons
• 32:24The Filmmaker Within

About The Guest