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Issue #481

Fixing AI Slop Is Now a Job, the Ad Campaign To Make You Happier and Pumpkin Spice Faces Competition

The Non-Obvious Insights Newsletter · September 4, 2025

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What’s In This Issue?

Story 01

An Advertising Campaign That Could Actually Make You Happier

An Advertising Campaign That Could Actually Make You Happier

You should go out and have a beer. And just in case you need a bit of encouragement, Heineken wants you to go and have a beer too. That seems like a pretty obvious positioning for an alcohol brand, but their latest #socialoffsocials campaign is just another reminder of how the brand has consistently been sharing this message for decades. I worked on Heineken's marketing when I was at Leo Burnett Sydney in the year 2000. Back then, they sponsored many live events and focused on how their beer encourages people socializing and having fun. Twenty-five years later they still sponsor events like Formula 1, soccer, tennis and Coachella ... and the brand is still about having fun at live events. video preview​

The message has a new relevance today as people struggle with loneliness and need more motivation to just go out and put the phone down, as this video linked above humorously points out. Amid mukbang videos of people eating and "cake or fake" challenges, the short video reminds us of the power of choosing to hang out with each other instead of our phones.

One of the most isolating experiences is streaming entire seasons of shows on Netflix. To counter the appeal of streaming, in Brasil Heineken just launched an advertising partnership with Uber where they are offering vouchers for people to pause their shows, jump in an Uber and go out to meet friends in real life. These ads are targeted to appear during moments within 75 different shows where the characters are in a bar enjoying a drink themselves. It's a clever way to interrupt someone to remind them that life is out there, waiting for them ... if they just choose to get off the couch and experience it.

Story 02

How Fixing AI Slop Might Be the Next Big Job Opportunity ... For Those Willing To Do It

How Fixing AI Slop Might Be the Next Big Job Opportunity ... For Those Willing To Do It

What do you do when your AI generated text or image comes out not quite right? A growing number of people are turning to writers and designers to fix that AI-generated slop and turn it into something useful. For several years, some people have predicted that the future of these sorts of creative tasks will involve some fusion of AI and talent. In The Future Normal, Henry and I wrote about the trend we called "Augmented Creativity" as a way of exploring this idea too. This is a related, but perhaps slightly different idea. It's not so much augmenting creativity or making things in partnership with AI. Instead it's more akin to a design version of emergency surgery or a visit to the ER ... sometimes with a similar mix of desperation and panic baked into the requests themselves. The end result is that in the short term this could offer a highly lucrative opportunity for designers and writers who can work under this sort of pressure, are willing to work off of AI-generated fails and have the emotional aptitude to handle these somewhat unreasonable and probably unrealistic sorts of timelines and expectations. If you're one of those professionals, how do you feel about this? Would you take on work that was initially created unsuccessfully by AI or is that a red flag for you to steer clear?

Story 03

The Curious Modern Popularity of Pumpkin Spice

The Curious Modern Popularity of Pumpkin Spice

It's September and pumpkin spice everything is there. Coffee, candles, cereals, Oreos, dog treats, gum, hummus and even butt wipes (entertainingly rebranded as "Dumpkin Spice"). The inescapability of this random ingredient may leave you wondering why exactly it's so popular ... especially since it doesn't actually include any pumpkin (the term "pumpkin spice" is used to describe an aromatic blend of cinnamon, nutmeg, cloves, and ginger). The credit for its modern appeal often goes to Starbucks for their invention of the Pumpkin Spice Latte. Some reports suggest the real explanation is rooted in a much deeper human tradition for using the component spices in food and culture. Here's one particular entertaining theory from Delish:

"Pumpkin spice is how we cope with changing seasons in a chaotic world ... Pumpkin spice is how we now mark the passing of time. Or rather, speed it up in order to summon coziness and warmth on our own time. Pumpkin spice absolutely gives people endorphins. Endorphins make you happy, and happy people will not stop buying pumpkin spice items."

Though I can't see myself ever putting pumpkin spice in my coffee, this desire for comfort as we roll into the cooler months of the Fall makes sense. Some recent consumer reports are suggesting that several other flavors may be challenging pumpkin spice this year for the top spot, including cinnamon, salted caramel and candy apple. Another report suggested we have hit "peak pumpkin spice" level and the hot new flavor will be pecan. Clearly there's a lot at stake here. It's almost enough to make me feel bad about still drinking my coffee without any added spices. Almost.

404 Media

The Non-Obvious Media Recommendation of the Week

404 Media

"404 Media is a journalist-founded digital media company exploring the ways technology is shaping–and is shaped by–our world. We're focused on investigative reports, longform features, blogs, and scoops about topics including: hacking, cybersecurity, cybercrime, sex, artificial intelligence, consumer rights, surveillance, privacy, and the democratization of the internet."

Religion of Sports

The Non-Obvious Book of the Week

Religion of Sports

Tonight is the opening of the NFL season and a big deal in my house, as well as across America. After twenty years of inept performances, last year our Washington Football Team / Commanders / Redskins made it all the way to the final round of the playoffs and like all NFL fans, we have nothing but hope for the season to come. We are undefeated as of today. The faith in our team, or any other, can feel a bit like religion. That's the topic explored in my pick for this week's Non-Obvious Book of the Week, Religion of Sports by Gotham Chopra. In the book, he explores finding his love of sports and his career as an award-winning sports documentary filmmaker after growing up with spiritual guru Deepak Chopra as a father. His story of finding passion for something unfamiliar to his family and exploration of why sports evoke so many of the same emotions as religion is an illuminating read. If you have ever found yourself having a near religious experience watching a game, or just wanted to understand those people who seem just a little too evangelical about their fandom, this book might offer some answers.

Buy On Amazon » | Buy on Bookshop.org »

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